1. An overview of data protection
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by Janitza electronics GmbH. The operator's contact details can be found in the website's required legal notice.
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact our data protection officer at any time if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Analytics and third-party tools
We will inform you below about how to exercise your options in this regard.
2. General information and information
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the controller for this website
The controller for processing data on this website is:
Janitza electronics GmbH
Vor dem Polstück 6
The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
According to our storage period, document or data received from the applicant will be stored in our applicant management system for 180 days. The applicant can request an information on the stored data at all times.
3. Data protection officer
Statutory data protection officer
We have appointed a data protection officer for our company.
You can contact our data protection officer at: email@example.com
4. Data collection on our website
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
Marketing cookies support us, on the one hand, in discovering the product interests of the user and in continuously improving the information offered on our website. On the other hand, tracking measures serve for statistical recording and evaluation of the use of our website. Details on the services used can be found in our privacy statement.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Visited pages
- Time of the server request
- IP address
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
The following contact forms are available via the homepage:
It is possible to register your Janitza products via the homepage. With this registration, you will receive regular information‘s on Firmware – Updates and Productnews. The following data is needed and will be stored:
Product / Serialnumber / Company / Department / Name / Address / E-Mail address and Phonenumber
Trouble – Ticket:
When facing problems, it is needed to grant an optimal support to the customer. The following data is requested by this form and stored:
Devicetype / Serialnumber / Articelnummer / Company / Name / E-Mail address / Telefonnumber and a troubble description
To receive further documents on Janitza products, it is needed to complete the following data:
Document / Company / Name / Adress / Country
Registration on this website
You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
Processing of data (customer and contract data)
We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.
Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transferred when signing up for services
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.
Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will only be transferred to the mail – provider for advertising purposes.
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
5. Analytics, advertising and marketing automation
Marketing Automation supports us, on the one hand, in discovering the product interests of the user and in continuously improving the information offered on our website. On the other hand, tracking measures serve for statistical recording and evaluation of the use of our website. The tracking measures used by us and listed in the privacy statement are performed as legitimate interests on the basis of Art. 6 paragraph 1 sentence 1(f) of the GDPR. Details on the services used can be found in the following sections.
Pardot Marketing Automation System
Pardot is a software for marketing automation from Salesforce.com EMEA Limited (Salesforce), village 9, floor 26 Salesforce Tower, 110 Bishopsgate, London, UK, EC2N 4AY. Janitza electronics GmbH uses Pardot as a marketing analysis service, which enables it to maintain, assess and enhance the Janitza marketing communications and to optimize the Janitza website contents.
anitza electronics GmbH only stores personal data of website users who have registered on our websites on their own initiative, in order to obtain information on products and services, to receive our newsletter or to download documents. Some forms on the Janitza website are linked to Pardot. Personal data voluntarily given is initially stored in Pardot in order to then be processed with the Salesforce CRM system for the purpose of making contact and/or sending information. Salesforce does not store any IP addresses, rather it uses the individual assignment characteristics “unique visitor ID” and “unique identifier”. You can find out in detail how Salesforce processes your data when visiting websites under the following link https://help.salesforce.com/articleView?id=pardot_basics_cookies.htm&type=5.
E-mails that are sent by means of Pardot use tracking technologies. We use this data to discover which topics are of interest to you by tracking whether our e-mails are opened and on which links you click. We use this information to optimize our e-mails and the services that we provide. You can secure the tracking by Pardot through your browser settings.
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic data collection by Google Analytics
This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".
Matomo (formerly called Piwik)
This website uses the open-source web analysis service Matomo. Matomo uses technologies that make it possible to recognize the user across multiple pages with the aim of analyzing the user patterns (e.g. cookies or device fingerprinting). The information recorded by Matomo about the use of this website will be stored on our server. Prior to archiving, the IP address will first be anonymized.
Through Matomo, we are able to collect and analyze data on the use of our website-by-website visitors. This enables us to find out, for instance, when which page views occurred and from which region they came. In addition, we collect various log files (e.g. IP address, referrer, browser, and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).
The use of this analysis tool is based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.
For analysis with Matomo we use IP anonymization. Your IP address is shortened before the analysis, so that it is no longer clearly assignable to you.
We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed on.
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").
As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.
Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.
Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
Data protection declaration for the use of Burda Direkt Services
Our website uses a counting pixel technology provided by BurdaDirect (www.burdadirect.com) to analyze visitor behavior. If necessary, data is collected, processed and stored, from which user profiles are created under a pseudonym. Wherever possible and reasonable, these usage profiles are completely anonymized. Cookies can be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and serve to recognize the Internet browser. The collected data, which may also contain personal data, will be transmitted to wiredminds or collected directly by BurdaDirect. BurdaDirect may use information that is left by visiting the websites to create anonymized usage profiles. The data obtained without explicit consent of the affected person will not be used to personally identify the visitor of this website and will not be merged with personal data of the bearer of the pseudonym. Whenever IP addresses are recorded, their immediate anonymization takes place by deleting the last number block. Exclude from website tracking
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.
This website uses Rapidmail to send newsletters. This service is provided by rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg, Germany.
Rapidmail is a service which organizes and analyzes the distribution of newsletters. The data you provide to subscribe to our newsletter will be stored on Rapidmail servers in Germany.
If you do not want your usage of the newsletter to be analyzed by Rapidmail, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.
Data analysis by Rapidmail
For analysis purposes, emails sent with Rapidmail contain a tracking pixel which connects to Rapidmail servers when the email is opened. This allows us to determine if a newsletter message has been opened.
It also helps us determine which links have been clicked on. All links in the email are tracking links that allow us to count your clicks.
For more information about the analysis functions of Rapidmail, please refer to the following link: https://de.rapidmail.wiki/kategorien/statistiken/.
Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of Rapidmail. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.
Completion of an outsourced data processing contract
We have entered into a data processing agreement with Rapidmail, in which we require Rapidmail to protect the data of our customers and not to disclose said data to third parties. It can be downloaded here: https://de.rapidmail.wiki/files/adv/muster-auftragsdatenverarbeitung.pdf.
7. Plugins and tools
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
8. Facebook page privacy statement
This privacy information is applicable for the data processing by:
Those responsible: Janitza electronics GmbH, Vor dem Polstück 6, 35633 Lahnau, Telephone: 06441-9642-0, E-mail: firstname.lastname@example.org
We have appointed a privacy officer for our company. The officer is reachable via the e-mail address: email@example.com.
Those responsible rely on the technical platform and services of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland for the information service offered here. You use the functions offered (e.g. comment, share, rate) on your own responsibility. Alternatively, you can call up the services offered for this presence via our website at https://www.janitza.de/datenschutz.html.
What information is recorded?
When visiting our Facebook page, Facebook automatically records various information. What information Facebook ultimately records is unknown to us. This information is recorded regardless of whether you have a Facebook account or are logged into your existing Facebook account at the time of your visit. The information recorded by Facebook can be found under https://www.facebook.com/about/privacy/update?ref=old_policy: “What type of information do we collect?”.
Assignment of the visit to our Facebook page to your Facebook account
When accessing a Facebook page, the IP address assigned to your terminal is transmitted to Facebook. According to information from Facebook, this IP address is anonymized (for “German” IP addresses) and is deleted after 90 days. Facebook also stores information about the terminals of its users (e.g. in the course of the “Log on notification” function); an assignment of IP addresses to individual users is therefore possible for Facebook, if necessary. If you are currently logged into Facebook as the user, a cookie with your Facebook identifier is on your terminal. Facebook is thereby able to trace how you found this page and how you used it. This also applies for all other Facebook pages. Via the Facebook buttons integrated in websites, it is possible for Facebook to record your visits to these websites and to assign them to your Facebook profile. Based on this data, content or advertising can be offered tailored to you. More on this can be found at: https://www.facebook.com/policies/cookies/
If you would like to prevent this, you should log out of Facebook and deactivate the function “stay logged in”, delete any cookies existing on your device, and close your browser and start it again. In this way, Facebook information, via which your account can be directly associated with your visit to our page, is deleted. You can then use our Facebook page without your Facebook identifier being disclosed. If you access interactive functions of the page (like, comment, share, report, etc.), a Facebook log in mask appears. After one possible log in, you can again be recognized by Facebook as a specific user.
Legal basis for data processing
Facebook specifies the legal basis for data processing at https://www.facebook.com/about/privacy/update?ref=old_policy “What is our legal basis for the processing of data?”.
How is the recorded information used?
The specified data is processed by Facebook for the purposes stated under https://www.facebook.com/about/privacy/update?ref=old_policy (“How do we use this information?”) and is thereby potentially transmitted to countries outside the European Union.
Some of the information recorded by Facebook is used to provide us, as the operator of the Facebook page, with statistical information on the use of the Facebook page (“Facebook Insights”). Facebook provides further information on this under the following link: http://de-de.facebook.com/help/pages/insights
We receive this statistical information entirely anonymized and we therefore assume that the use of this data does not concern a data processing operation which falls under the scope of GDPR (General Data Protection Regulation). Nevertheless, the European Court of Justice has decided with the judgment from 6/05/2018 (EuGH C-210/16) that the operator of a Facebook page is jointly responsible for the data collections carried out by Facebook within the scope of the Facebook service Facebook Insights. Since we cannot currently rule out a joint responsibility for the collection of data due to this, we would like to hereafter comply with our information requirements as far as it is technically possible for us. We use Facebook Insights on the basis of Art. 6, paragraph 1.1(f) of the GDPR. With the use of the service, we would like to ensure a needs-based design and continuous optimization of our Facebook page. On the other hand, we use the service in order to statistically analyze the use of our Facebook page for the purpose of optimizing our offerings for you. These interests are to be considered justified in terms of the aforementioned regulation.
What rights do you have?
You have the right to access, correction, transferability and deletion of your data. The exact rights can be found under https://www.facebook.com/about/privacy/update?ref=old_policy “How can you exercise your rights granted according to GDPR?”. If you assert any rights with us relating to the data collections in connection with Facebook Insights, we will forward your request to Facebook since ultimately we do not have the technical possibilities and powers to fully fulfill your request.
This privacy information is currently valid with a status of June 2018.