FAQs - Answers to frequently asked questions

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Welcome to our FAQ section. Here you will find relevant information and help on products and software for our reseller partners and customers.

We always strive to provide you with the best possible service. For this reason, our FAQ section is continuously being expanded and developed. Please do not hesitate to contact us if you have any questions, suggestions or requests.

  • Further questions and answers on technical topics can be found in our extensive FAQ-Database.

  • You can find all certificates for UL-certified devices in our Download-Section.

  • You can find all certificates for UL certified devices in our Download-Section.

  • As a manufacturer of digital panel meters for energy distributors, power quality analyzers, energy management and optimization systems as well as compensation systems, the company Janitza electronics GmbH is a "downstream user" in the sense of the European Chemicals Regulation REACH.....

  • We confirm that we are aware of the requirements of MiLOG and have already taken appropriate precautions to ensure that the subcontractors we use comply with the statutory requirements.

    However, for reasons of principle, we have decided not to make any further declarations and thus to assume additional obligations that have not been part of our business relationship to date.

    We ask for your understanding and will be happy to answer any questions you may have.


    Declaration of compliance with the Minimum Wage Act

  • The protection of the environment and the sustainable use of resources are important tasks that determine the current and future actions of the company Janitza electronics GmbH.

    Already in the selection of suppliers, the use of partners from the region is a priority goal. CO2 emissions are to be reduced by means of short transport routes.

    At the company's own site, an energy management system in accordance with the ISO50001 standard ensures that electricity, gas, water and air are used in a way that conserves resources. In the production of electronic devices, chemicals, auxiliary materials and other materials are only used if absolutely necessary and if there are no possible alternatives - environmentally friendly materials and means of production are always preferred.

    The environment is also taken into account, especially in the context of new construction measures. For example, a photovoltaic system supplies large parts of the Janitza site in Lahnau with electrical energy. This energy is used, among other things, to operate a ground-source heat pump. This system uses the thermal energy generated both for air conditioning and for heating the administration building. The windows are triple-glazed and the masonry is insulated all around for optimal energy and heat savings. Rainwater is used in some areas to flush the toilet facilities via a cistern.....

  • Products of Janitza electronics GmbH do not contain conflict raw materials from the Democratic Republic of Congo or adjacent regions.

    According to the Dodd-Frank Wall Street Reform and the Consumer Protection Act of 2010, conflict raw materials are gold, tin, tantalum and tungsten, which are mined under inhumane conditions in the above-mentioned regions. As a manufacturer of electronic devices, we are affected by these raw materials.

    The company is aware of its social responsibility towards the environment and the health and human rights of others and is committed to supply chain transparency.

    To ensure a transparent supply chain, we have reassured ourselves with our suppliers, all of whom are well-known manufacturers. They have informed us that the sources of raw materials for their products are outside conflict regions and do not contribute to the financing of an armed conflict in the Democratic Republic of Congo and neighboring regions.

    To the best of our current knowledge, we do not use conflict raw materials in our products. We assure you that we will continue to handle the issue sensitively in the future to ensure that our data is up to date.


    Declaration on the use of conflict commodities