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  • TeamViewer sessions

    Our engineers and service technicians possess many years of experience and are frequently able to support you without difficulty by way of a remote session in the event of problems and new systems. Furthermore, remote commissioning and training are also possible via remote maintenance.

  • Remote maintenance contracts on an annual basis

  • Safeguard your monitoring and energy management system by having it checked once annually, and keep it in line with the latest engineering practice! Janitza remote maintenance contracts encompasses services including the following:

    • Database: Availability, size, available storage
    • Availability of the measurement devices (communication to the UMGs)
    • Measurement device settings
    • Verification of the recorded measured data
    • Running test reports
    • Under certain circumstances upgrade of the GridVis® system software
    • Under certain circumstances upgrade of the UMG firmware
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